Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Delivery Times
United Kingdom
Estimated delivery time: 5–8 business days after dispatch.
International Orders
Delivery times vary depending on destination and local customs procedures.
Estimated delivery times are provided as a guide only and are not guaranteed.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become active after dispatch.
Delayed Deliveries
While most orders arrive within the estimated timeframe, delays may occasionally occur due to:
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High shipping volumes
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Weather conditions
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Customs inspections
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Carrier disruptions
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Public holidays
We appreciate your patience should any unexpected delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided and the order has already been dispatched, we may be unable to modify or redirect the shipment.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible at:
We will work with the shipping carrier to investigate and help resolve the issue.
Contact
If you have any questions regarding shipping, please contact:
